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questions and answers

FAQ- Questions that reach us again and again !

The electricity connection is included, however, you pay the consumption after KWH. This will be read in the registration form when paying. After billing the electricity is switched off. For the power connection you need a CEE plug with approx. 10m cable.

There is a water and waste water connection on every site. The water connection is not available in winter when it freezes. You will receive a hose for the water connection from us, you must bring the hose for the waste water connection. You need a hose of approx. 8m length.

Wlan/Wifi is available throughout the site and one Wifi connection per site is included in the price. This allows you to use several devices, but not two devices at the same time. For this you need a 2nd code for a fee.

The Konus Card entitles you to free bus and train travel throughout the Black Forest. You will receive these without being asked when you register. The Konus card is only valid within Germany to Badischer Bahnhof and is not valid in the rest of Switzerland and not in France.

Every morning (including Sundays and holidays) we have fresh rolls that we bake ourselves (deep-frozen). Bread rolls and breakfast must be ordered in advance the evening before. You get the rolls from 8:00 o'clock with us. A bakery is about 450 m away in the supermarket. At the local butcher about 250 m away you will also receive fresh rolls from 7:00 o'clock.

There is hot water at every washbasin in the sanitary house, in the showers you have self-closing washing taps, also all with hot water.

Our family showers are free, except the handicapped cabin. You will receive a code for these.

This is outside the campsite directly at the parking lot on the left side. We sort waste by glass, yellow bag (packaging, cans, plastic bags and bottles), paper (no hygienic paper), food and residual waste.

from 7.30 to 12.30 and from 15.00 to 22.00 the barrier opens, you cannot leave the site by car during the rest periods. During rest periods, the barrier opens only for rescue licence plates.

Call 110 or 112! The barrier opens around the clock for fire brigades and ambulances.

It is part of our service to help you to stand on the site. Who does not want to have this help, should point out with the registration. So that everyone has a well-kept pitch, the pitches are always occupied equally (no turning around of caravan, motorhome or tent allowed).

Barbecuing on the site is only allowed with gas or electric grill. No charcoal grills allowed. You can rent a lava stone gas grill free of charge from us. However, only for the barbecue season, not for the whole stay. When you are finished, you must return the grill cleaned immediately. We will then calculate the gas you need (4 Euro per kg).

Since electricity is calculated according to consumption, we switch it off after billing. If you no longer need electricity, you are welcome to pay the evening before. Please remember that the barrier does not open until 7:30 am.

We accept Maestro. With cash payment you get 2% discount.

The outdoor swimming pool is about 100m away and is free for camping guests. Tickets are only available on registration from 7.30 - 12.30 and from 15.00 - 19.00.

The Cassiopaia is about 800m in the centre of Badenweiler below the church, which can be seen from the square. As spa guests you will get a discount with your guest card in the thermal spa.

Flammkuchen are always available from Easter to the end of October every Wednesday and Saturday from 6 pm. It is not necessary to order the Flammkuchen in advance, however a table reservation is recommended.

Permanent and seasonal pitches are currently not available.

We have a caravan for 2 persons. This is rentable from one week stay. Furthermore, we have a tent only for hikers, cyclists or motorcyclists on their way through (not for caravans / motorhomes / motorists). This is available for 1-3 nights.

With the booking confirmation you will receive a request to pay Euro 50,00 as a deposit (Euro 100,00 for the caravan). Payment can be made by bank transfer or paypal. If no payment is received after 4 weeks, the booking will be cancelled. If the booking must be cancelled by you for good reasons, you will immediately receive a refund of the deposit minus a lump sum of 4% of the deposit, but at least Euro 5,00.

You can book any seat you like. Places 015, 043, 044, 065, 066, 071, 072, 092 and 094 are not bookable.

No, we do not offer animation.

We have a playground at the main house, as well as a table tennis table. There is also a playground (e.g. for football). There is also a trampoline. We also offer a small play corner for the very little ones. The outdoor pool (free for camping guests) also has a playground.

We offer Flammkuchen on Saturday and Wednesday from 6 pm. We don't have a snack or something similar, because it was not used enough. We offer barbecue evenings and wine tastings.

We will try to answer you as soon as possible and do this within 24 hours at the latest. If you do not receive a reply from us, you have entered your e-mail address incorrectly.